We offer the best medical cover through the very best health facilities in the country.
Phoenix Health Insurance offers an extensive range of flexible healthcare plans designed to meet the diverse needs of its members. These plans provide comprehensive care, covering both essential and specialist medical services. Members can customize their healthcare packages by adding benefits such as annual medical screenings, family planning services, herbal treatments, and chiropractic services, which are typically excluded from standard health insurance plans. This flexibility ensures that each member receives tailored medical coverage that suits their unique healthcare requirements.
At Phoenix Health Insurance, quality assurance is a cornerstone of our service. We implement a stringent contracting process for our service providers, ensuring they meet the highest quality standards mandated by regulatory bodies such as the Health Facilities and Regulatory Authority (HEFRA) and the National Health Insurance Authority (NHIA). Our Provider Relations Department conducts regular site visits to monitor compliance and ensure that members receive top-notch medical care. This rigorous quality assurance protocol guarantees that our members benefit from exceptional healthcare services.
We prioritize delivering a delightful customer experience by being available around the clock to assist with any operational challenges. Our customer service team is accessible 24/7, ensuring that members can always get help when needed. This commitment to exceptional service means that our members can confidently access care at any of our contracted health service provider sites, knowing that support is always just a phone call away.
Phoenix Health Insurance boasts an extensive provider network, encompassing over 400 service providers across all 16 regions of the country. Additionally, we have partnerships with public and mission hospitals, extending our reach to include 5,000 health centers, polyclinics, and hospitals. This vast network ensures that our members have access to quality healthcare services wherever they are, enhancing convenience and comprehensive coverage.
Our Micro Health Insurance offers accessible and affordable healthcare solutions tailored for individuals and families with modest means. This package is designed to provide essential health services at a budget-friendly premium, ensuring that everyone, regardless of income level, can access quality medical care. By addressing the needs of the underserved, we contribute to broader healthcare inclusivity and protection against health-related financial risks.
Phoenix Health Insurance emphasizes preventive health by offering health talks and professional medical advice tailored to the health predispositions of our members. For corporate clients, we organize health talks delivered by medical experts on relevant occupational and personal health issues. Personal clients receive informative e-newsletters. These initiatives, which may include video conferencing, aim to educate and empower our members to lead healthier lives and make informed health decisions.
We provide annual medical screenings as part of our comprehensive healthcare plans, emphasizing the importance of preventive health. These screenings help in early detection and management of potential health issues, ensuring that our members maintain optimal health. By incorporating annual medical screenings into our plans, we enable our members to proactively monitor their health status and receive timely medical interventions when necessary.
Welcome on board the wisdom train. Our purpose is to provide quality and personalized services to our clients. We have our customer as our first priority and understand the challenges in healthcare they face on a daily basis. We therefore offer practical solutions which will make a positive difference in our clients' life. We work with outstanding providers who deliver the highest quality of service possible. Our values are Excellence, Loyalty, Expertise, Integrity, Order, and Service and we apply these to all of our dealings and truly emulate Wisdom! Thank you and welcome onboard the Wisdom train!
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Members can choose from our well packaged health plans which ensure all round care for essential and specialist medical services while providing the options to add some benefits such as annual medical screenings, family planning services, herbal treatment and chiropractic services which are ordinarily excluded from general health insurance plans.
We are committed to providing the highest level of service and quality in all aspects of our operations. Our quality Assurance Team plays a crucial role in ensuring that we meet and exceed industry standards, delivering exceptional care and support to our valued customers.
We are available around-the-clock to assist you with any operational challenges you may have in accessing care at any of our contracted health service provider sites. You can contact us 24 hours a day, 7 days in a week.
We have over 400 service provider across all the 16 regions of the country. We also have arrangements with public and mission hospitals to provide services to our members through 5,000 health centers, polyclinics and hospitals.
We offer quality medical services to our members through the very best health facilities in the country. Our well-packaged healthcare plans are designed to ensure that both general and specialist medical needs of members are significantly catered for including medical care for critical illnesses.
Our Micro Health Insurance offers accessible and affordable healthcare solutions tailored for individuals and families with modest means. This package is designed to provide essential health services at a budget-friendly premium, ensuring that everyone, regardless of income level, can access quality medical care. By addressing the needs of the underserved, we contribute to broader healthcare inclusivity and protection against health-related financial risks.
Phoenix Health Insurance emphasizes preventive health by offering health talks and professional medical advice tailored to the health predispositions of our members. For corporate clients, we organize health talks delivered by medical experts on relevant occupational and personal health issues. Personal clients receive informative e-newsletters. These initiatives, which may include video conferencing, aim to educate and empower our members to lead healthier lives and make informed health decisions.
We provide annual medical screenings as part of our comprehensive healthcare plans, emphasizing the importance of preventive health. These screenings help in early detection and management of potential health issues, ensuring that our members maintain optimal health. By incorporating annual medical screenings into our plans, we enable our members to proactively monitor their health status and receive timely medical interventions when necessary.